RETURN TO “BIG HONKIN’ BINDER, THE DIRECTOR’S CUT“
A challenge with procedures are the detailed situations. Unfortunately these can quickly clog up the over all procedure so you then have a spaghetti diagram of conditions.
Such complexities may be okay for designing a Space Shuttle or an advanced manufacturing process – but most of of the time, people want the minimal approach for procedures. This is where an FAQ list comes in.
In the AE-Contract Site, the list actually has three mixed purposes. It enumerates the questions being asked (one FAQ) but also stores an issue log as well as an action log. Mixing such things is not without its dangers but in this case it works.
The following is the ‘data dictionary’ for the log provided for when I build a future FAQ log (or if you want to build your own, gentle reader).