Guts, Gory and the Organization

Giulia Enders has written a delightful book on our Guts.  If the title was not sufficient the sub-title describes it all: Gut: The Inside Story of Our Bodys Most Underrated Organ.

Gut is a good read for anyone who digests food (which pretty much covers everyone living) and is a potential lesson for organizations that there is more complexity in a system then we can ever imagine.

Have Some Guts, Read Gut

Gut is a pretty easy read.  Enders presents the physiology of the Gut in a very accessible manner and explains the key functions of the major organs (e.g. stomach, small/large intestines, liver, etc.).  Originally published in German, the English translation has great cheek and humour.  In fact, Gut would make an excellent text-book for junior or senior high school biology given its easy accessibility.

As a microbiologist, Enders delves into the other organ of our body, the microbiota of the gut.  Based on current research, Enders makes the case that the dividing line between where our cells start and bacteria and other germs end is not as clear cut as we may think. For example:

  • Children born via Caesarean section are not endowed with the bugs found within their mothers’ birth canal.  As a result they must source their bugs from the environment and these may not be the most beneficial.  These children take months or years to develop a healthy gut microbiota.  They are also at a risk of developing asthma or allergies.
  • Breast feeding has a similar impact on allergies and the like.  Mothers milk not only feeds the baby but also contains nutrients galacto-oligosaccharides (GOS) to feed the child’s gut.
  • The gut’s bacteria helps to train our immune system to not only recognize threats but to also not over-react to them.  As a result, this reduces allergies, asthma and potentially juvenile diabetes.
  • We periodically wipe out all or portions of our microbiota through the use of antibiotics, poor diet and stress.  When the good bugs depart their spots can be replaced by the less than desirable who then can be difficult to displace.
  • The appendix is not a slacker who does not realize its time has passed.  Current research indicates that the appendix is a store house of good bacteria that can repopulate the gut if the intestines have been flushed due to diarrhea.

Organization’s Need Guts

Ender has not only written a very accessible book that discusses such delicate matters as what our poop should look like, she has reminded us that perceptions of systems are based on best available information at a point in time.  For the gut, bacteria are necessary to not only break down food but to also stress the immune system so it does not over or under react.  Structures such as appendices may appear useless but turn out to be vital to our long term health.

The gut can be used as an analog for organizations.  Poop jokes aside, a healthy organization is more complex and mysterious then it first appears.  While we may be inclined to oversimplify them, organizations have interactions and systems that may not be immediately apparent.

Elevators are Like Guts – They Mix and Separate

Here is one small example: riding elevators.  In my building a new system has replaced the traditional ‘up’ button with destination buttons.  Rather then jumping on the first elevator going up, you select your floor and proceed to that lift going exactly to that floor plus perhaps a few floors above and below yours.

This system has dramatically improved the speed by which people are carried to their floors – and it has cut the accidental and random interactions of people.  Previously who you got on with was chance.  As a result, there was an opportunity to interact with a variety of people who you may only see intermittently.  Now the elevator ride is much more homogenous – you ride with people from one floor above or below.

More efficient, yes – beneficial to the organization – not necessarily.  In as much as good bacteria trains our immune system and a diverse flora is better for us, random interactions and non-sterile organizational mixing is also of value.  Good organizations need slight agitation, a diverse culture and some randomness to be effective and healthy – just like a good gut.  In addition, organizations should recognize that individuals who may not seem to be part of a main structures may in fact have a disproportionate impact on the health of the culture.  Introducing the occasional disruptive employees/contractors, the mail room clerk who is a clearing house of information across many floors or a cafeteria that promotes chance encounters vertically and horizontally across the organization.

Embrace your Internal and Organizational Micro-biota

The gut is more complex than we ever imagined and has a stronger influence well beyond converting food to energy and nutrition.  In the same way, organizations are more complex then we can imagine and elements we may think of being without use can turn out to be instrumental to its health.  Enjoy Enders’ gut and good luck with your biotas – both the micro and organizational varieties.

Innovation Bingo

On September 21, 2016, the Edmonton FMI Chapter hosted the following session (detailed description found below in the ‘blog-annex’: Fostering Innovation in the Public Service When Money is Tight.  Part of the conference was a game entitled ‘Innovation Bingo’.  The objectives of the game were as follows:

  1. Help participants assimilate knowledge about innovation.
  2. Assist in networking with other participants, particularly those outside of ones normal circle of associates.
  3. Win some prizes.

How the Game was Played

  • As part of the pre-conference notes and as a physical hand out, each participant was given a bingo card (see the last two pages of the pre-conference notes: FMI-2016-09-21-Innovation-PreNotes or download Innovation Bingo.
  • Instructions were provided on the card, informally at each table by event leader and then en masse at the start of the session.
  • The card was alluded to a few times by the moderator and during the conference.
  • The card had two sides:
    • Personal Information: name, birth month, interests, and needs.
    • Bingo card proper.
  • At the end, prizes were distributed but only if the individual was willing to share the results of their card.

Assessment of the Game

The following conclusions were drawn from the results of the game:

  1. The game itself provided a reasonable ice breaker at table.
  2. Individuals did not actively use the card outside of their table and there was limited interaction or discussion with the card.
  3. The room itself however appeared to be well engaged and networked suggesting that the card and game provide some social license that eased initial conversations.

Conclusions and Future Use of Innovation Bingo

  • An en masse ice breaker game can work at the table level.
  • Room level coordination requires greater coordination which would detract from the program.
  • Conclusion: ‘Bingo’ games of varying forms can be used in other FMI events but should be downplayed and use for fun things such as prize distribution.

Blog Annex – FMI Event Description:

Fostering Innovation in the Public Service When Money is Tight. 

Public servants are expected to be innovative while working in a risk averse environment. This inherent conundrum is compounded during times of fiscal restraint when ideas are solicited but resources to execute few. This session will investigate innovation in the public services from a number of facets.

What is innovation, how do you get it, how do you keep it and when should you ignore it? Next, how to propose, implement and sustain an innovative idea or culture in an environment that is less than ideal. Finally, thoughts and strategies of making the case for innovation during times of fiscal restraint; after all, never let a good crisis go to waste. 

Six PoC Questions for Success

Proofs of Concept (PoC) are great.  They allow one to test a small component and then apply success (or failure) to future endeavours.  Certainly the all time champion of the PoC are the Myth busters.  Adam and Jamie would start each myth with a small-scale test before going big (and with the obligatory BIG explosion).

To Hack or to Formalize a PoC

PoCs come in many sizes.  At one end is the developer who experiments and comes up with a workaround or a more elegant way to achieve a result (aka a good ‘hack’).  On the other end is an organization that incrementally works toward a final objective.  For example sending a series of Apollo missions into space with each one adding on to the knowledge and experience of its successor.  This blog considers more than a midnight pizza fueled hack-a-thon but much less than sending humans into the unknown.

Buzz Aldrin Apollo 11 - the beneficiary of a series of Proof of Concepts.

Buzz Aldrin Apollo 11 – the beneficiary of a series of Proof of Concepts.

The Scientific Process (sort of) to the Rescue

One of human’s greatest achievements was the development of the Scientific Method which involves (courtesy of dictionary.com):

noun; 1. a method of research in which a problem is identified, relevant data are gathered, a hypothesis is formulated from these data, and the hypothesis is empirically tested.

The following Six PoC Questions for Success is loosely based on the above method.  The intent is to help an organization understand why a PoC is a good idea and the result.  At the same time, this is ‘just-enough’ formalization.  After all, it is important to let the brilliant folks develop ‘elegant-hacks‘ without too much paper work.

1. What was the Business problem being addressed?

Why was a PoC identified?  Generally this is to address a specific business problem.  Pure research is okay as an objective for a PoC.  That is developing technologies or techniques with no immediate application but future potential value for an organization.

2. How is the problem currently being solved?

The answer to this question is that it is often not solved, done through intuition or completed via a manual/semi-automated process. This question helps the organization understand what to do the with the results of a PoC.  If the manual process is only slightly more costly then a fully automated variety, why bother with the complexities of automation?

3. The Question

In effect this is the hypothesis portion of the scientific method.  Ideally this question should be a simple Yes/No.  If the nature of the question changes through the PoC process, that is okay – but the evolution of the question should be included as part of the final report.  Thus we may have started asking question X but we ended up answering question Y.  The reason is that X was too big/small/wrong and Y was answerable.

Defining the question is important so your PoC team does lose its way and they have a touchstone to come back to. A bit of formalization around how they can change, extend, shrink or otherwise amend the question is important.

4. What were the results at the end of the project?

This question should have two parts, a) and b).  Part a) is the predicted result.  By including a prediction, the PoC can stay focused on the intended result.  This is not to discount secondary benefits or chance discoveries but it does help to ensure that a PoC does not become its own self-sustaining cottage industry. Consider keeping part a) secret from the PoC team if you want the benefits of the double blind effect.

Part b) is what happened, what were the results?  This should support the response to the question answered above.  Ideally the result is Yes or No but it might be Maybe.  Of course everyone wants a momentous discovery every time.  However failure should be seen as a positive result – such a result may have saved an organizations considerable time, talent and treasure.

5. What are the next steps?

This should be a very practical listing of how to use these results.  Examples of next steps may include refining a subsequent PoC, engaging in a larger scale test or moving the resulting solution to production.

6. What is the Future Vision, What is Possible?

Question five focuses on the practical and immediate application of the PoC results.  Question six let’s the team blue sky a bit and extrapolate findings to larger contexts.  This is part of the fun and value of the PoC – the larger application of something new.

No Explosion – Using the Six Questions

Sorry, unlike the Mythbusters, there is no end of blog explosion.  Instead, these questions are a handy reminder of the things to consider when a PoC is being suggested.   Let me know your thoughts on the six questions.  Would you add a question or take away one or more of them?

Cash is King but Flow is the Empress

David Trahair writes on financial matters and provides a very welcome Canadian point of view on retirement and investment considerations.  In his 2012 book: Cash Cows, Pigs and Jackpots; The Simplest Personal Finance Strategy Ever he provides both financial advice and some self-help to boot!

Pig Tied to a Stake; Frederick George Richard Roth; Metropolitan Museum of Art: #06.404
Keep your Cash Pigs under control. Pig Tied to a Stake; Frederick George Richard Roth; Metropolitan Museum of Art: #06.404
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Audit Question Log

An idea that I have been kicking around for a few years is why organizations don’t maintain a list of audit questions they have been asked in an Auditor Question Log?  Such a log contains the questions, responses and the organization’s supporting policies or documentation.

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Cycling on a Grade – Part I of II

Describing cycling ride difficulty poses challenges due to the need to assess individual abilities and bike conditions. Current grading rubrics cater primarily to experienced cyclists. To address this, a Cycling Grading chart inspired by skiing is proposed, categorizing rides by distance, speed, duration, and elevation, enhancing clarity for new cyclists.

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We Don’t Need No Stinkin’ Gears

This week I ran a cycling program for my bike club called: “We Don’t Need No Stinkin’ Gears“.  I have talked about gears and cycling for a number of years but this is the first time I pulled together a program that dealt with the topic en masse.

Audience and Do we Need Another Post?

A quick Google search indicates more than 500,000 hits on this topic – so why another post?  Firstly as a reminder for me when I do this instruction in person.  Secondly because the audience for this post is the person who is keen to learn but is trailing behind in a 20KM ride and the thought of riding 50KM seems absolutely daunting.

As always, if you have improvements (e.g. Phrank has no idea what he is talking about, don’t listen to him), comment away!  As well, take a read of the 500,000 or so other resources on the internet; including some of the better ones I stumbled across, see the conclusion section below.

The Big Gear is Connected to the Little Gear

Bikes typically have two sets of gears: front and back.  The front one is called the crank or the chain rings and the rear one is the cassette.  The numbers of gears vary: 2-3 front rings 5-9 cassette rings are common.  Looked at on angle, both sets of gears look like a cone with the top loped off.  The front one has more lopping and a wider base and the rear one less so on both accounts.

The little gear on the crank is the first gear or number 1 with the reverse for the cassette.  From there the numbers ascend until you run out of gears to count (e.g. 3 on the crank and 9 on the cassette).  The chain connects the front and the back and transmits the power.

You Can Count on Your Gears

If you look at a bike, the first gear in the front, the small one, is closer to the bike.  From there the second and third are further away from the bike.  Just like in a car, a first gear is good for climbing hills.  Similarly, the first gear on the rear is also number 1 and it is also good for climbing hills.

Here is the tricky bit, watch carefully….

If you look at the rear cassette the cone is reversed or inverted from the front.  That is the big gear is close to the rim and the small (first) gear is furthest away from the bike.  This gives the bike its mechanical advantage.  For example, if you divide the number of teeth of the front gear by the number in the back you get a ratio of roughly how many fully pedal strokes it takes to turn the rear cassette once.  The following graphic does a better job of showing this ratio.  Assuming this configuration exists, for every turn of the front crank, the rear hub would turn somewhere between 0.8 and 4.0 times.

Mecahnical Advantage of a 3 ring crank X a 9 ring cassette.

mechanical Advantage of a 3 ring crank X a 9 ring cassette.  This gear configuration is for illustrative purposes only, your gear ratios will likely vary from the above.

The Missing Gears

The good news is that you paid extra for that 27 speed bike… the bad news, using all 27 is inadvisable.  Chains like to run in rings that are mostly parallel to each other.  They can handle a bit of an angle but not too much.  A cross geared bike will not only wear faster but is more susceptible for the chain jumping from one ring to another.  This is why it is important to get used to shifting through both the front and rear gears – so you can maximize the 27 gear POTENTIAL of your bike.

Proper and Cross Chain gearing. Image courtesy of REI.com.

Proper and Cross Chain gearing. Image courtesy of REI.com.

Cadence, Torque and a Little Downstroke will Do Ya

In an early blog, The Art of Riding Bikes, there is a discussion of the importance of cadence over torque.  Torque is the big strong guy grinding up the hill.  Cadence is the 90lbs lady passing him on the hill pedalling in a seemingly effortless manner.

You do need to apply torque to the pedal, some force is needed.  The analogy I use is: ‘apply as much force to the pedal as you would to a soccer ball being kicked to a two-year-old’.  Now, unless you like kicking balls hard at small children, this means a relatively light amount of effort.

Because the effort is less, something needs to compensate to provide power to the bike – this is where cadence and gears come in.  Try to keep your cycle strokes the same with a consistent force allowing the gears to compensate for the terrain or wind.  How many strokes?  Aim for anything between about 70-120 per minute with an ideal of about 90.  Your legs will tell you if you have too many revolutions per minute or if you can add a few more to the mix.

Put the Peddle to the … Little Metal Thing on your Cycling Shoe

The peddles are how we convert the up and down motion of your legs to the circular motion of the gears.  What is the best pedal to use, the answer is one you are comfortable with.  Before you stick to the tried and true flat pedal (available on kids bikes everywhere), to think about and consider adding toe clips, baskets or cycling cleats to your pedal ensemble.  They will help you transmit more energy with very little or no additional effort on your part.

At this point in the discussion I usually get dubious looks about attaching a bike to the bottom of one’s shoe.  To start, you will probably fall over due to unclipping at least once (ish) and it will take practice.  Some very good riders I know have forsaken the clip and they do fine.  A basket or cleat will take you further but you have to comfortable and trusting in the relationship.

A Shift in Cycling Style

Putting all of the above together takes practice.  Shifting needs to become simple muscle memory that you no longer think about.  To do this you need to get on the bike and start riding and shifting through the gears – both the front and the rear.  On a flat stretch, consciously practice working from the first gear front/back to the highest gears (e.g. 3/9) in the rear.

By becoming comfortable with shifting you can then better anticipate and be shifting up or down an instant or two before you need to.  By doing so, you can maintain that constant cadence and torque discussed above which in turns allows you to cycle for longer time periods and thus distances.

Alas you will run out of gears on some future hill that is a bit too steep.  At this point you have one of three choices.  Firstly get off and walk.  Due to a missed gear, a steep hill or other reasons (my dog ate my homework and so I had to walk my bike); sometimes the walk is the best answer.

Your second option is to traverse the hill.  Assuming the path way is wide enough, cut an angle back and forth across the hill rather than straight up it.  This will add some distance but cut down the angle of attack.

Send Your Nether-regions a Post

The final hill climbing technique is the post.  This is where you stand in the pedals and lift your tender bits off of the seat.  As an added bonus, the method also allows for blood to return to the pelvic floor thus reducing the discomfort of a allow a saddle to come in contact with your No-Sunshine Zones.  Posting is a short-term solution as you are switching from low-torque-high-cadence model to a high-torque-low-torque model.

Conclusion, Further Reading and Good Links

Once again, this post is meant to be used as a memory jog for me and a learning aid for the people I am standing in front of.  If you want to learn more, the internet has a plethora of material including posts that are a lot more technically accurate than the above (including strange algebraic symbols).

See you on the road!

REI

I ripped off their graphic so the least I can do is point out an excellent article on their website: https://www.rei.com/learn/expert-advice/bike-gears-and-shifting.html

Coach Levi

Very good article cover many of the same topics as in the blog:
http://coachlevi.com/cycling/complete-beginner-guide-to-bicycle-gears-shifting/

Wikipedia

When in doubt, what have the wiki’ites to say about the topic:
https://en.wikipedia.org/wiki/Bicycle_gearing

Still More Links!

Bike Gears: How Do They Work?

http://www.cyclingweekly.co.uk/news/product-news/using-bikes-gears-efficiently-148101

Gearing 101 Tutorial: A bit technical and much more detail then the above.  http://www.cyclingsite.com/lists_articles/gearing_101.htm

Don’t Shrink from Mental Illness

That reminds me of the time I spent 18 months in a psychiatric hospital… … pause … … as the director of Finance.

I have used the above line and it is interesting watching people’s reaction as they anticipate the end of the sentence  For that millisecond they are evaluating me and potentially re-assessing me in their own mental model.  Of course it is also a reflection on me in that I belatedly made clear that I was not a patient.

In other words, mental illness is something that society is still trying to figure out.  While we applaud Celebrities who come out of the closet, we also cross the street to avoid the disheveled and pungent homeless man screaming at his own personal demons.

The Shrink

Jeffrey A. Lieberman, has written a good book about the history of mental illness (Shrinks: The Untold Story Of Psychiatry).  While not without its own flaws (more on this later), it does give a good overview of the evolution of the professions aligned to treat mental disorders.

As a past-President of the American Psychiatric Association and a physician practicing since the mid-1970’s, he is well placed to provide observations on the evolution of the practice.  Two common themes struck me in this book.  Firstly the quiet desperation for both those afflicted and those trying to help the mentally ill and secondly the earnest-quackery involved in those attempting to alleviate this desperation. A few examples of theories/quackery are worth pointing out:

  • Animal Magnetism: invisible energy coursing through thousands of magnetic channels in the body.
  • Orgone Theory: a hidden form of energy uniting all of nature’s elements.  Treatment include sitting in orgone accumulators.
  • Psychoanalytic theory: A therapeutic method, originated by Sigmund Freud, for treating mental disorders by investigating the interaction of conscious and unconscious elements in the patient’s mind and bringing repressed fears and conflicts into the conscious mind, using techniques such as dream interpretation and free association.

The Greatest Quack

The last also had the greatest credibility for longest time.  Psychoanalysis is part of our understanding of the human mind (e.g. the concepts of unconsciousness or the ego).  It was also the first theory that provided some hope to alleviate the quiet desperation.  As a result, Lieberman spends a good portion of the book discussing the rise and eventual fall of psychiatric theory as the preeminent treatment modality in American psychiatry.  This includes the fight for and significant changes to the Diagnostic and Statistical Manual of Mental Disorders; DSM-5 being the most current version.

Much of the criticism for psychoanalysis was its disinterest in empirical evidence.  Because adherent saw Freud as a modern prophet and psychoanalysis as perfect gospel, testing or even questioning the precepts of the theory were vigorously fought against, at least in the United States.  In time, some brave souls (and an anti-psychiatry movement) dethroned psychoanalysis.  As an aside, like other treatments, psychoanalysis and talk therapy does have its place – for example in the treatment of post-traumatic stress disorder.

The American Experience is Too Narrow

Unfortunately this is also where Lieberman could have made a ‘good book’ a great book had he spent less time on the American based politics of mental illness and more time on a global perspective.  While the DSMs were being created, other great psychiatric stories were being played out.  For example, the use of psychiatry in the former Soviet Union to muzzle dissidents, the role of mental illness in non-Anglo/euro cultures or even a larger history of mental illness and whether it is a relatively new phenomenon or not.

A more complete discussion on the alternatives to psychiatry would have been interesting as viewed from an insider’s point of view.  Although Lieberman spends sometime discussing the concerns of anti-psychiatry, in the end he primarily dismisses them in the context of current treatments.

The Hope for the Desperate

Despite these short comings, this is still a good book which sheds hope to the mentally ill because of treatments developed primarily (but not exclusively) over the past 40 years, including:

  • Pyrotherapy for advance syphilis.  Discovered by Julius Wagner-Jauregg.
  • Lobotomies which did not actually cure the mentally ill but did make them easier patients to house and manage.  Not currently used as a treatment.
  • Electroconvulsive therapy which applied a general electrical shock to the brain.  Still in use and effective for some conditions.
  • Psychopharmacology is the most common treatment currently with a myriad of drugs some developed for uses widely different from treating mental illness.
  • Talk Therapy.  Evolved out of Freudian psychotherapies, it has evolved from the therapist being an unemotional observer to the therapist being an empathetic partner in exploring issues.

The Mind versus the Brain and the Read

Psychiatry has centred around a dichotomy of the mind versus the brain as the source of mental illness.  Lieberman does a good job of merging these two extremes into current thinking that mental illness is both.  As well, Lieberman demonstrates great compassion about the plight of those afflicted and the social stigma it carries.

Overall Lieberman has done a good job of providing an American focused history of mental illness and its current state of affairs.  A book for those with interests in general and medical history as well as a general read about mental illness.

Can We Stop and Define Stop?

This week I will be going into an operational planning meeting.  Like most of the operational planning meetings I have attended, three questions are being asked:

  1. What do we want/need to start doing
  2. What do we need to continue to do or finish and
  3. What should we STOP doing?

The first two questions are relatively easy to answer and there is a plethora of information on How, Why, When, Where and What to plan.  In this blog, I want to focus on the Stop question, specifically:

What does “Stop” Mean in the Context of Operational Planning?

How Many Stops have been Really Stopped?

In my career, I have been in dozens of planning meetings and I cannot really recall something identified as ‘should be Stopped’ that was actually stopped.  At the same time, over my career, I have stopped doing many things that I used to do with out the ‘thing’ being part of a planning meeting.  Why is it so hard to identify a process to stop and then actually stop it?

Stopping to Define A Process

A quick stop for a definition and in this case the word ‘Process’ which is one of these wonderfully loaded terms.  Fortunately the good folks at the International Standards Organization can help: (source: http://www.iso.org, ISO 9000:2015; Terms and Definitions, 3.4.1, accessed 2016-04-02):

3.4.1 process: set of interrelated or interacting activities that use inputs to deliver an intended result (Note 1 to entry: Whether the “intended result” of a process is called output (3.7.5), product (3.7.6) or service (3.7.7) depends on the context of the reference.).

Assuming that an organization wants to stop a process, the challenge of doing so is built into the definition – when you stop something, you must deal with the inputs, the outputs and the impact on the inter-relation between potentially numerous activities.

Starting to Use a Process Focused Way of Stopping

Fortunately the above definition also gives us a methodology to evaluate what processes we can stop, change or that we are stuck with.  The Process Focused Way of Stopping uses a 2 x 2 matrix which asks two simple questions: will Inputs or Outputs Cease or Continue?  Inside the resulting matrix is a gradient between the extremes of fully stopping or continuing to deploy inputs and outputs. The four themed quadrants can help an organization understand the challenges and execution of stopping a process and interrelated impacts on the organization of doing so.

Process View Model

The Four Quadrants of Stopping

Or how to manage the “Law of Unintended Consequences“.

  • Full Stop!:
    • Inputs Stop, Outputs Stop
    • Business Example: Nokia, formerly a pulp and paper company that evolved into an electronics/cell phone company.
    • Organizational thoughts: abandoning or decamping from a process.
    • Risks/challenges: if a downstream process requires the output, a new and not necessarily better process may spring up to fill the void
  • Automation:
    • Inputs Stop, Outputs Continue
    • Business Example: Automation of airline ticketing and reservation systems over the past 40 years.
    • Organizational thoughts: automation is central to productivity enhancements and cost savings.
    • Risks/challenges: over automation can backfire, for example, being able to talk to a human is now seen as premium support for a product instead of simply directing customers to a website or a phone response system.
  • Costs Without Benefits (Yikes!):
    • Inputs Continue, Outputs Stop
    • Business Example: A mining company paying for site remediation long after the mine has been closed.
    • Organizational thoughts: Generally this is the quadrant to avoid unless there is a plan to manage the risks and downside costs (e.g. a sinking fund).
    • Risks/challenges: Organizations may land here as a result of the Law of Unintended Consequences..
  • Status Quo:
    • Inputs Continue, Outputs Continue
    • Business Example: any company that stays the course in their product line; this includes companies that should have changed such as Kodak.
    • Organizational Thoughts: this is a typical reaction when asked to changed processes.  Lack of organizational capacity and willingness to change supports general inertia.
    • Risks/challenges: As Kodak discovered, a lack of willingness to internally cannibalize and prune an organization may lead to external forces doing it for you.

How to Start Using a Process Focused Way of Stopping?

‘So What?’, how can this model be used?  At a minimum I plan to bring it with me to the next planning session and when someone identifies an activity to ‘STOP’ I will point to the quadrant the thing falls into.  This is not to prevent good organizational design, new ideas or planning; but it is to focus on the practicalities of planning and execution.

Limits of the Model

The model has its limits. The first is that is micro-biased. It assumes the organization, processes, outputs, and the like remain relatively constant. If your company is bought and the division shut down, the model is mute. The other limitation is technology. AI is seen as an automation tool but what happens when it becomes a game change at the macro level.

Nevertheless, hopefully you can start using this Stopping Model the next time you begin a planning meeting!