The article discusses the challenges small nonprofits face in tracking software issues and enhancements, especially those using bespoke applications. It introduces a simplified solution called BFE (Bugs, Faults, Enhancements), suggesting a customizable spreadsheet for efficient issue tracking. This approach balances practicality with the limited technical resources of small organizations.
Continue readingCategory Archives: IM/IT Strategic Planning
A Small Organization, an Annoying Bug
What are challenges faced by small organizations that require bespoke software solutions? While there are IT service management tools available, these are often too large and costly to be realistic aids. This article sets the context for a subsequent post on the Bug, Fault, and Enhancement tool.
Continue readingA Tale of Two Business Problems
Two environmental organizations face challenges that at first blush seem to be identical. BLESS focuses on immediate public concerns, while SAPAA emphasizes long-term ecological health. Their strategies differ in governance, technology and data management, illustrating the importance of tailored solutions.
Continue readingJust Enough Information Management – for Nonprofits
Information management is an important risk and opportunity for nonprofits. While most nonprofits have minimal information requirements, they still must manage personal information responsibly. An information framework can help organizations tailor policies and procedures as well as make better technology acquisitions.
Continue readingSharePoint Wikis as a Desk Reference Tool – Standards
Originally written in 2015, but never published. This blog (and series) discusses efficient SharePoint site management through the establishment of standards. It emphasizes the importance of creating a standards page to enhance user training, ensure consistency, and simplify maintenance.
Continue readingHello, Sam IAM
Nonprofits rely on cyber-resources for efficiency which creates new risks they are poorly equipped to deal with. “Sam IAM” discusses identity and access management, highlighting the vulnerability of nonprofits to fraud and cyber-attacks.
Continue readingTagging and Bagging on Mount OBI
Users think of an Oracle Business Intelligence (OBI) Dashboard as a single entity. OBI uses an ‘a la carte’ method in which ‘Objects’ can be assembled and re-used across multiple Dashboard. This Modular approach drives the need for an effective inventory system.

Death of Mount OBI
A blog with a short life span as Oracle Business Intelligence (OBI) will be de-supported in 2025. Introduces key concepts used in the Mount OBI blog series.

Ode to ODI – Documenting the Plumbing
Notes on how to document and manage Oracle Data Integrator (ODI) or similar extract, transform, and load (ETL) tools. A bit of a lengthy memory jog for the author.

The Goal is Learning to Set Goals
We all know what a goal is, for example:
- Saving to go on vacation.
- Lose 10kg before the next vacation.
- Not losing any children while on vacation, unlike last time.
The first one is a financial goal, the second is personal and the third involves the police and social welfare. We intuitively know the first two are goals but do we really need to articulate an objective to avoid traumatize Johnny?
