Thinking Positive About a Negative Score

Organizations need to pick winners and losers.  For example, a government must decide to whether to fund project X, Y or Z; a corporation only has the capital to build asset A, B or C. 

Most organizations have developed a portfolio selection and management methodology.  There are typically 2 parts to such a process: a set of criterion and a scoring scheme to rank the criteria.  In this blog, I want to focus on the second challenge, the scoring. 

Balancing scoring Model is composed of two right-angled triangles sloping a center vanishing point which represents the value of zero.  At the left, the triangle dips below a black line 2 units into the negative.  At the right the triangle rises out of the line 3 units.  -1, 0, 1 and 2 value points are between these two extremes.
The +/- Scoring Metric

The +/- Metric

Most scoring methods use a set of positive values along with a rubric.  A corporation, internal rate of return (IRR) is likely one criteria but regulatory compliance could be another.  Project ‘A’ improves regulatory compliance but costs money (e.g. a negative IRR) while Project ‘B’ has a strong IRR but its regulatory compliance is dodgy at best.  

Most scoring schemes only return positive numbers.  A negative IRR, in the above example, might be given a ‘zero’ or low score when it really ought to detract from that specific-criteria.  The +/- Metric recognizes that for specific criteria not every project can make a positive contribution.   Conceptually, this can be thought of with the following graphic.  

Six Degrees of Consideration

There are six possible whole-number scores that a specific criterion can be awarded: two-negative, three-positive and a zero-score when a criterion is not applicable.  The following table lists the generic rubric and the subsequent table provides an example of a scoring rubric.  

Number

Name

Description

3

Significant Benefit

Strongest possible score typically benefiting all considerations of that criteria.  Significantly or overwhelming criteria-benefit

2

Strong Benefit

Strong score typically benefiting a majority of the considerations for the criteria but usually not all.  Materially beneficial. 

1

Some Benefit – Neutral

Typical or average criteria result.  Ideally most projects will be awarded this score if the criterion is only somewhat applicable.

0

Not Applicable

For this project, this attribute is not applicable or it would be nonsensical to attempt attribution. 

NR

Not Received/ Incomplete

Applicable but the submission is incomplete, not received or otherwise not usable.

-1

Detriment

Project will definitively cause harm relative to this criterion.  This harm may be acceptable due to strong positive benefits in other criteria.

-2

Strong Detriment

Harmful or negative consequences are extreme and the project can only be considered by having the highest political/organizational acceptance.

An example of a scoring rubric that may be used for one criterion based on the +/- Scoring Metric. 

CriteriaComments#Rubric
Project TimelineThe longer a project takes the greater its relative risks.  3Project will be fully commissioned by 2095-12-31.
2Project will be fully commissioned by 2094-12-31.
1Project will be fully commissioned by 2093-12-31.
0Not Applicable
-1Project will be fully commissioned later than 2095-12-31.
-2A timeline can not be estimated at this point. 

Six and Tired of Analysis Paralysis

When scoring a particular criterion, only whole numbers are used but when analyzing the entire criteria, one or two decimal places can be reported.  There is nothing profound using six scores other than they represent a reasonable spread of possible values.  Adding positive or negative numbers on either end is perfectly acceptable – with a caveat.  Adding more numbers means increased differentiation between these values. Increased precision in the metric may simply lead to non-value-added analysis and ‘evaluation-churn’.  

Ultimately, this metric and the scoring criteria exists to help an organization compare disparate projects in a reasonably manner.  The final decision, however, must take into consideration other intangible considerations that are difficult to score or measure.  This includes the question, ‘Is this the right decision, will our stakeholders support it, is it ethical and economic?’.

Part of a Decision System

The +/- Metric fleshes out the decision process.  The reality is that a negative score will seldom be awarded.  A project with very strong negative results likely will not make very far in the decision process.  Nevertheless, awarding a negative score will generate the greatest degree of discussion and consideration.  Humans are profoundly loss-averse – a negative score is jarring to the senses.  This is a good thing because selecting Project A, B or C is a human activity that involves both mechanical metrics and those ephemeral qualities of leadership and good judgement. 

Notes and Further Reading 

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