Tag Archives: performance management

The Construction of a RBM Indicator

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The construction of a good indicator involves three elements: the indicator itself, unit of measure, and unit of analysis. It requires careful consideration of whether to use qualitative or quantitative data, selecting measures based on the result, and ensuring stakeholder involvement. The ideal indicator balances clarity, relevance, and resource demands.

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Using the Now-Event Map

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In my last blog, I introduced the ‘NOW-Event-Map‘.  This model combines both a forward looking strategic planning model with a retrospective performance reporting model.  At the center of the map is the enduring concept of ‘NOW’.  At the end of the prior blog I promised some thoughts on how the map might be used – besides as an academic thought exercise. 

Three arrows are over-layed on the NOW-Event Map. The inner most arrow is clockwise and links real time events to operational plans. The second area is also clockwise and links monthly or quarterly information to tactical planning. The final arrow is counter-clockwise and links all results to the strategic and visioning planning activities.
The interaction between results and planning.
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