Paying your Volunteers Well

The three methods to pay volunteers: Purpose, Affiliation, and Experience/Learning.

A volunteer demonstrating how to buy train tickets to hiking club members, 2011-Apr (P.Potter)
A volunteer demonstrating how to buy train tickets to hiking club members, 2011-Apr (P.Potter)

This past weekend I was at a thank you brunch for the Edmonton Touring and Bicycle Club.  This got me thinking to get back to a post on volunteer organizations (see Knowers, Doers and Funders in Volunteer Boards) and specifically why do people volunteer in the first place?  From a rationale-economics model it makes absolutely no sense – giving away your time and talent for free. Volunteering is not limited to a few individuals either, according to a 2010 study by Statistics Canada, nearly half of us volunteer.  Recent models and the study of altruism in animals suggests that there is an evolutionary basis for volunteering (more on this in a second).

This inclination to volunteer is good for our community because it means, at a fundamental level, people want to contribute.  As a result, the question is how to encourage and sustain a natural inclination?  The answer is two part: payment and reducing as much as possible the burden of volunteering.  To start what I hope will be four additional blogs (insert good intentions here)….

The Currency of Volunteer Payment

Let’s start with the three currencies by which organizations can pay their volunteers:

This series is a companion to a previous blog entitled “Knowers, Doers and Funders in Volunteer Boards”.

The Burden of Volunteering

There is a ‘negative-payment’ involved in volunteering, the burden of volunteering.  This subsequent post explores what are the impediments volunteer organizations put into place that dissuade volunteers.

As always, let me know what you think or send me your volunteer horror/success stories.

Notes and References

Updated, October 2020: I came across this excellent graphic from Volunteer.ca.  It includes and expands on the concepts in this original 2013 blog.  I still prefer to use the term “Paying Your Volunteers” to reinforce the idea that volunteer management is an active exercise involving time, talent and organizational treasure.

A wheel describing the value of volunteers to the individual, organization, Business and communities.
The Value of Volunteering Wheel from Volunteer.ca

5 thoughts on “Paying your Volunteers Well

  1. Pingback: Paying Volunteers – Purpose & Affiliation | Organizational Biology & Other Thoughts

  2. Pingback: Paying Volunteers – Experience | Organizational Biology & Other Thoughts

  3. I believe volunbteers should be well rewarded such that there is an equilibrium between the need/dermand for volunteer services and the supply of volunteers to participate because of the incentives, including social, financial and spiritual.

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  4. Some good points, Phrank. Most of the volunteers I’m involved with doing it for ideological reasons, i.e., they want to promote the welfare of the natural environment. Even so, they want to know that their time is well invested, and they enjoy the social side of things.

    Are your other blogs available – e.g., how to reduce the burden of volunteering?

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    • Hi Patsy, look for a series specifically targeted on using the generous offer made by Google for accessing the G-Suite. This blog was intended to set the stage and context of what is the problem.

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